----- REA MEMBER-OWNERS -----

A LETTER FROM DON

Dear Member-Owner,

Safety is the culture of Wheatland REA (REA).  As our nation continues to battle the spread of COVID-19, we want you to know that we are joining in the efforts of our State and Federal Governments in protecting one another from contracting and spreading the virus.  We are implementing lessons learned from others to slow the spread and ensure your electric service remains safe and reliable.

Your well-being as member-owners is important to us, as is the well-being of our employees.  Currently, our lobby is closed to the public.  We will continue evaluating the pandemic status and listening to the medical professionals to determine when to reopen.  We know you rely on safe, reliable electric service, and we will continue doing our best to serve you.  To that end, we must protect our employees to insure they remain healthy and able to respond to your needs.

We are using best practices, good judgment and safety precautions to better serve you.  We are utilizing innovative ways to work together from safe spaces, including working from remote locations, teleconferencing and more.  To this end we are adjusting work schedules for both office staff and line crew personnel.  We have modified work schedules to help us meet the need for social distancing to help prevent the spread of COVID-19 within the REA workplace.  During the modified schedules we will concentrate on maintaining the system and repairing all member outages as expeditiously as humanly possible.

Because of the necessity to maintain social distancing for the health and safety of our line personnel, construction projects will be limited until such time as it is deemed safe for our crews to work in close proximity to others.

Our office staff remains ready to help with your needs, problems, and questions.  Please call the office to allow us the opportunity to help you.

We are continually monitoring the situation and adhering to guidelines and directives handed down from the Center for Disease Control (CDC) and the Wyoming State Health Department.  

To help your cooperative and area communities reduce spreading the virus and encourage social distancing, please follow these guidelines:

• Report power outages by calling 307-322-2125, 24 hours a day, every day.  This is the same and not a change.
• For general communications (non-emergency), call the office between 8:00 a.m. and 4:30p.m. Monday through Friday at 307-322-2125.
• You may email us at wheatlandrea@gmail.com.  But you must understand that this email is not continuously monitored, so you will not receive an immediate response.  It is not monitored during non-business hours.
• Keep up with our latest updates by following us on Facebook, monitoring our website, and listening to our local radio announcements.  We will continue to share pertinent information as we get it.

Please stay safe and know that your cooperative will continue to operate and provide the highest-quality service possible for you, the members we serve.  The spread of COVID-19 may necessitate changes in how we interact, but it will not change what we do.

Thank you for your understanding and support.

Don Smith

General Manager